Monday, November 7, 2011

Update on Surgery

   Ok, so I've been tracking down the source of the mess up with our surgical date. I found out that the surgeon told his secretary five months ago that he would be out of town. That was even before we received the original date. The secretary failed to inform scheduling. While talking to the surgeon, one of the schedulers noticed a discrepancy in the schedule and changed the dates. The dates were changed on October 26th and someone failed to inform us. Basically, more than one boo boo was made when this thing started to roll down hill. After several phone calls and some negotiation, we are rescheduled for surgery this Friday. I have already warned them that we will probably be checking in daily to make sure everything is on track this time. To their credit, there has been a great deal of scrambling to get the issue resolved. Now, we get to hold our breath again...

No comments:

Post a Comment